Privacy Policy for Santa Live TV

Effective Date: 1st Jan 2024

1. Introduction

Welcome to Santa Live TV (www.santalive.tv). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal data when you use our services.

2. Data We Collect

We collect the following types of personal data:

• Contact Information: Name and email address (for booking and newsletters).

• Payment Information: Processed securely via Shopify. We do not store payment details.

• Technical Data: IP address, browser type, and device information via cookies and Google Analytics.

• Interaction Data: Usage data collected through cookies for website performance and analytics.

3. How We Use Your Data

We use your data to:

• Process and manage bookings for video-on-demand content.

• Send booking confirmations and newsletters.

• Improve website performance through analytics.

• Respond to customer inquiries and support requests.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: For newsletters and non-essential cookies.

• Contractual Necessity: To fulfill your bookings.

• Legitimate Interest: To improve our services and maintain website functionality.

5. Retention of Data

We retain your personal data until you choose to opt out or request its deletion.

6. Cookies

We use standard cookies to enhance your browsing experience and track website usage via Google Analytics. By using our site, you consent to the use of cookies. You can manage cookie preferences in your browser settings.

7. Data Sharing

We only share your data with:

• Shopify: For payment processing.

• Email Platforms: For booking confirmations and newsletters.

We do not sell or share your data with other third parties.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data.

• Correct inaccuracies in your data.

• Request deletion of your data.

• Object to or restrict data processing.

• Withdraw consent for newsletters at any time.

To exercise these rights, contact us at support@nexi.tv.

9. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. International Data Transfers

If personal data is transferred outside the EU, we ensure adequate safeguards are in place, such as standard contractual clauses.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Email: support@nexi.tv

12. Updates to This Policy

We may update this policy from time to time. Please review it periodically for changes.